Kristi Estes

Goodwin Management, Inc.

11149 Research Blvd., #100

Austin, Texas 78759

email:  [email protected]

• If you are in need of immediate assistance, please contact our Customer Service Department at [email protected] or local at 512-502-7515 or toll free at 855-289-6007.

You may also contact Departments directly at the information listed below:

• For all questions regarding your account, making a payment, a statement or generalized customer service questions, contact
  • Email – [email protected]
  • Phone – 855-289-6007
  • LiveChat – www.goodwintx.com and select chat with a Live Agent on the bottom right of the webpage
• For all questions about your account balance, delinquency notices, payment plan requests and fee waiver requests, please contact:
  • Delinquencies at: [email protected]
  • Phone – 855-289-6007 and request to speak to delinquencies
• For all questions about selling/refinancing your unit or purchasing a unit, please contact
  • Resales at: [email protected]
• Order a resale directly at – www.goodwintx.com and select “order a resale certificate”
  • Phone – 512-502-7543
• For all questions regarding violation notices or compliance questions/submissions, please contact:
  • [email protected],
  • Phone – 512-502-2115
• For all questions about Amenity Access(pool gates/keys, gate remotes/keys/access devices), please contact
• • Amenity Access at: amenityaccess@goodwintx.com

Phone – 512-852-7980

phone # (512) 502-7500

fax# (512) 346-4873